Privacy Policy
Privacy Policy
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or place an order on our website, we may collect the following types of information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order details and purchase history
- Payment method (we do not store card details)
- IP address and device/browser information
How We Use Your Information
The information we collect is used for the following purposes:
- To process and deliver your orders
- To communicate with you regarding orders, shipping, and support
- To verify payments and prevent fraud
- To improve our website, products, and customer experience
- To comply with legal and regulatory requirements
Cash on Delivery (COD)
For Cash on Delivery orders, we collect your name, phone number, and shipping address strictly to verify the order and ensure successful delivery. This information is shared only with our delivery partners for fulfillment purposes.
Payment Information
We do not store or process your credit/debit card details directly on our servers. All online payments are handled securely through trusted third-party payment gateways that comply with industry security standards.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following cases:
- With shipping and courier partners to deliver your order
- With payment gateways to process transactions
- When required by law, legal process, or government request
- To protect our rights, safety, and prevent fraud
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve performance. Cookies help us remember your preferences and understand how visitors interact with our site. You can disable cookies through your browser settings, but some features may not function properly.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.
Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies. When information is no longer required, it is securely deleted or anonymized.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your personal information (subject to legal obligations)
- Opt out of promotional communications
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our customer support team. We are committed to protecting your privacy and assisting you promptly.